Logistics is necessary for moving purchased materials from suppliers to buyers,moving work-in-process materials within a firm, moving finished goods to customers,returning or recycling goods and also for storing these items along the way in supplychains. Effective logistics systems are needed for commerce to exist in anyindustrialized society. Products have little value to customers until they are moved tocustomers’ usage areas, at a point in time when they are needed. Logistics thus provideswhat are termed time utility and place utility. Time utility is created when customers getproducts delivered at precisely the right time, not earlier and not later. The logisticsfunction creates time utility by determining how deliveries can be made in a timelymanner and where items should be held prior to delivery. Place utility is created whencustomers get things delivered to their desired locations.The official definition of logistics from the globally recognized Council of SupplyChain Management Professionals is: “that part of supply chain management that plans,implements and controls the efficient, effective forward and reverse flow and storage ofgoods, services and related information between the point of origin and the point ofconsumption in order to meet customers’ requirements.”3So it can be seen that transportation, warehousing, information systems andcustomer service play very significant roles in the logistics function. For supply chainsin particular, logistics is what creates the flow of goods between supply chain partners,such that costs, service requirements, competitive advantage and finally profits can beoptimized.When moving around within a city, between cities or between countries, it isimpossible to ignore the business of logistics, whether it be large trucks ambling alongthe roadways, trains pulling boxcars, cattle cars and tankers next to highways,warehouses storing goods in cities’ industrial sections, airplanes taking off at airports,container ships unloading cargo or barges floating slowly down rivers. In the U.S. andother highly industrialized nations, the movement of goods is ever-pervasive. Withoutit, we as consumers would never have opportunities to find what we want, when wewant it, at the many retail outlets we routinely visit each day.Using the latest available information from the U.S. Bureau of TransportationStatistics, at the end of 2007 the total annual U.S. for-hire logistics servicescontribution to the U.S. gross domestic product (GDP) was approximately 2.9 percent,or $407 billion. Table 9.1 shows the growth of for-hire logistics expenditures in the U.S.,which has almost quadrupled in 27 years. Notice that for the past twenty years or so,for-hire logistics expenditures have stayed close to 3 percent of GDP. Also note thataside from warehousing and “other,” everything has remained fairly steady for the pasttwenty years. This may be due in part to the need for faster and more flexible
warehousing services and from the increased security placed on transportation services
entering the U.S. since 2001.
In this chapter, the many logistics activities are discussed, along with logistics
nomenclature and related events affecting businesses each day. Included are discussions
of the modes of transportation, transportation regulation and deregulation, warehousing
and distribution, a number of logistics decisions firms must make, the impact of logistics
on supply chain management, the global issues affecting logistics, the impact of
e-commerce on logistics activities and management of product returns, also called
reverse logistics. Some of the transportation basics are reviewed next.
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