Ms. Rhonda WestCustomer Service Man

Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802

Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)

Dear Ms. West:

I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.

My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.

In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.

I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity!

Sincerely,



Sue Ling

Enclosure: Resume



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Hook: Highlight your past achievements as they relate to the job you're applying for.
Skills: Highlight additional relevant skills, such as computer languages or certifications.
Close: Briefly recap your strengths as a candidate, and include your contact information.


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Kết quả (Việt) 1:

Ms. Rhonda WestCustomer Service ManagerAcme Inc.123 Corporate Blvd.Sometown, CO 50802Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)Dear Ms. West:I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.Tôi tin chắc rằng tôi có thể cung cấp cho bạn dịch vụ khách hàng, giao tiếp và kỹ năng giải quyết vấn đề bạn đang tìm kiếm. Cảm thấy tự do để gọi cho tôi tại 555-555-5555 (nhà riêng) hoặc 555-555-5500 (di động) để sắp xếp một cuộc phỏng vấn. Cảm ơn bạn cho thời gian của bạn-tôi mong học hỏi thêm về cơ hội này!Trân trọngSue LingBao vây: sơ yếu lý lịch Các yếu tố cơ bản của một bao thưLời chào: Địa chỉ thư của bạn cho người thích hợp.Mở cửa: Viết một personable, mời mở đoạn mà điểm nổi bật như thế nào kỹ năng của bạn có một hoàn hảo phù hợp với công việc.Hook: Làm nổi bật những thành tựu trong quá khứ của bạn vì chúng liên quan đến công việc bạn đang nộp đơn xin.Kỹ năng: Làm nổi bật các kỹ năng có liên quan bổ sung, chẳng hạn như ngôn ngữ máy tính hoặc giấy xác nhận.Đóng: Một thời gian ngắn recap thế mạnh của bạn như là một ứng cử viên, và bao gồm các thông tin liên lạc của bạn. Bán chính mình! Gây ấn tượng với nhà tuyển dụng với một tác động cao khôi phục và bao thư từ các chuyên gia tại của quái vật tiếp tục viết dịch vụ. Giống như những gì bạn đã đọc? Tham gia các quái vật để nhận các bài viết được cá nhân hoá và việc làm đề nghị — và để giúp các nhà tuyển dụng tìm thấy bạn.