WELCOME, SPEAKER, AND PILLOW GIFTSWelcome gifts are often placed in guests’ rooms prior to arrival or givenupon arrival. Speakers and dignitaries are often presented with commemorativetokens at the close of their appearance as a gesture of appreciationby the hosting organization. Incentive groups often receivegifts each night of their trip, placed in their rooms on their pillows(hence the term pillow gifts), which are designed to remind them of theday they just experienced or to promote the next day’s activities. Thesegifts should always be considered from the recipients’ point of view.Where are the recipients coming from? How long will they be at theevent? What will they be doing while at the event? When and where arethey going after the event? How are they getting there?
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