In Quality Management Systems for ETQAs, the following useful role distinctions are drawn in terms of what the document refers to as the “NQF Organisation”:In many ways, the NQF System is comparable to a large organisation, having a clear and shared purpose laid out in the Act.Within the “NQF Organisation”, SAQA creates the vision, sets the policies, defines the timetable, delegates the tasks and defines quality of performance for those to whom they are delegated. It is the equivalent of the Board and senior executive of an organisation.The SGBs define the service standards1 in terms of the specific outcomes2 that should match the vision described by SAQA.
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