Turn employees' effort into performance:Ensuring that objectives are well-defined and understood by everyone. The overall corporate mission statement should be communicated to all. Individual's goals should also be clear. Each employee should know exactly how he/she fits into the overall process and be aware of how important their contributions are to the organization and its customers.Providing adequate resources for each employee to perform well. This includes support functions like information technology, communication technology, and personnel training and development.Creating a supportive corporate culture. This includes peer support networks, supportive management, and removing elements that foster mistrust and politicking.Free flow of information. Eliminate secrecy.Provide enough freedom to facilitate job excellence. Encourage and reward employee initiative. Flextime or compressed hours could be offered.Provide adequate recognition, appreciation, and other motivators.Provide skill improvement opportunities. This could include paid education at universities or on the job training.Provide job variety. This can be done by job sharing or job rotation programmes.It may be necessary to re-engineer the job process. This could involve redesigning the physical facility, redesign processes, change technologies, simplification of procedures, elimination of repetitiveness, redesigning authority structures.Link employees performance directly to reward:Clear definition of the reward is a mustExplanation of the link between performance and reward is importantMake sure the employee gets the right reward if performs wellIf reward is not given, explanation is neededMake sure the employee wants the reward. How to find out?Ask themUse surveys( checklist, listing, questions). Once you know what the employees want, give them the tools they need to earn it and follow through on your word.
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