a culture of disciplinewhen you look across the good-to-great transformations, they consistently display three forms of discipline: disciplined people, disciplined thought, and disciplined action. when you have disciplined people, you don't need hierarchy. when you have disciplined thought, you don't need bureaucracy. when you have disciplined action, you don't need excessive controls. when you combine a culture of disciplined with an ethic of entrepreneurship, you get the magical alchemy of great performance
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