Paul Daniels,MD321 Shattuck Ave,Berkely,CAAugust 22ndDolores RiosLet's Go Travel Agency21117 University AveBerkeley,CADear Dolores Rios,I am writing to you on behalf of Paul Daniels, MD, regarding the August 15th invoice issued by Let's Go Travel Agency to Dr. Daniels. This invoice includes a charge of $120 for a flight at 3 p.m. on July 29th from San Francisco to San Diego, and a cancellation fee of $30.This flight was originally scheduled by telephone, and the tickets, together with a letter confirming the flight details were sent to Dr. Daniels on July 27th.However,due to a medical emergency which necessitated Dr. Daniels remaining in surgery throughout the night of July 28th until early morning on the 29th,it became apparent that he would be unable to travel. I canceled the flight by telephone early in the morning on July 29th and explained the situation. I also returned the tickets to you in my letter of that date. When I cancelled the tickets, I was assured that due to the nature of his work, Dr. Daniels would not be charged for the flight. Please find enclosed a copy of the returned tickets and accompanying letter which I sent on the 29th.I would be most grateful if you could adjust your records to reflect this fact.Thank you for your cooperation.Sincerely yours,Wanda Becker
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