MARKETING: THE NEW ALTERNATIVE
Today’s competitive environment, coupled with changing consumer tastes, requires the bar or beverage manager to carefully define target markets and keep a close watch on the competition. Using intuition, mimicking your competitors’s strategies, or merely duplicating what has been done in the past is sure to lead to less than satisfactory results in the marketing process. Systematic market research and planning is the new alternative to hit-and-miss strategies of the past and is essential to your operation’s success.
The marketing process begins by carefully identifying your target markets and identifying their expectation, needs and wants. Your establishment cannot be everything to every person. Clearly targeting segments and designing your products and services to suit those segments improves the possibility of both guest satisfaction and operation success.
Using a planned marketing approach in establishing your pricing structure can lead to improved profits and greater guest satisfaction. The old beverage-pricing strategies based solely on product coast and intuition have given way to the modern school of thought, which first considers the target market and the competition and then the costs. Price determination in the nineties is a guest-oriented marketing activity.
Effective marketing requires the proper promotional mix. Advertising, personal selling, and merchandising are the most commonly used types of promotion in the bar and beverage business. You must be prepared to do exactly what your promotions promise, or the promotions will do more harm than good to your reputation. Promotional techniques are numerous and limited only by your imagination.
Marketing is not exclusively a pre-opening effort. When marketing stops, opportunities are missed. Marketing in an ongoing process that is critical to your present and future success.
đang được dịch, vui lòng đợi..
