THE BUSINESS PLAN The business plan is a document that spells out a company ’ sexpected course of action for a specified period, usually includinga detailed listing and analysis of risks and uncertainties.For the small business, it examines the proposed products, themarket, the industry, the management policies, the marketingpolicies, production needs and fi nancial needs. It is worth notingthat often there is confusion between a restaurant feasibilitystudy and the business plan, this may be so because a numberof information that become apparent in the feasibility study willthen be used in the development of the business plan. In thebusiness plan the manager addresses signifi cant issues that havebeen identified in the feasibility study and states how he/she isgoing to address them.Who will be reading the business plan can have an effect onhow it is written, although the key information remains thesame, there is emphasis in different sections of the plan if theoperator goes for bank financing (debt finance) as opposed toinvestors (equity finance). A bank may be looking for a solid planand assets that will ensure repayments of the loan whilst potentialinvestors may be looking for high returns on investment.A well-developed business plan makes all the difference whenapproaching potential investors (Figure 4.3) . Investors and lenderswill request a copy of the business plan and it is often one ofthe key tools that helps them make a decision as to whether theywill invest or not. The heart of a good business plan is the uniquedifferentiation point. The key innovation that makes the businessstand out and ensures potential investors will consider fi nancingthe business. The following sections illustrate the main parts of abusiness plan.
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