Explain how job design can contribute to a
high-performance work system.
A high-performing work system organizes work so
that frontline workers participate in decisions that
have an impact on their jobs and the wider organization. Such a work system includes job autonomy,
access to support from work associates, self-
managing work teams, and problem-solving and
quality-improvement teams. The company human
resource management approach should support the
high-performing work system.
A proposed approach to high-performing work
systems is to adjust resources available to workers.
For a company to attain its potential, each employee’s supply of resources should equal demand for
these resources.
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