Please accept our apologies for the error made by our company in filling your order no. 2639/L dated Monday, 28 September 2015.
You ordered 12,000 size Ultra super-long-life premium batteries, but our dispatch office sent 1,200. This was due to a typing error.
The balance of 10,800 batteries was dispatched by express courier to your store this morning and will arrive by Friday, 9 October 2015.
Since we value your business, we would like to offer you a 10% discount off your next order with us.
We look forward to receiving your further orders and assure you that they will be filled correctly.