Conflict can be highly constructive, indeed, essential to teamwork and organizational effectiveness. Why have a team if team members have similar backgrounds and think alike? The very rationale for an organization is to combine the energy, ideas, and knowledge of diverse people. Combining this diversity requires ongoing conflict management; management cannot simply mix various perspectives in a bowl but people must themselves hammer out new ideas and approaches through ongoing discussion. To work in an organization is to be in conflict. To take advantage of joint work requires conflict management.
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