8 Pan-European maintenance concept Hypothesis: If OBU maintenance strategies do not support pan-European use the customer acceptance may not be sufficient Situation today: Today there is an urgent need to repair a defective OBU only inside the EFC domain it is belonging too and there the density of repair shops is sufficient Today the OBUs are not installed by the vehicle manufacturers, so there is no process defined in the vehicle manufacturers’ service station network to handle spare parts or how to exchange defect OBUs Conclusion: In an interoperable EFC world there will be OBUs from local operators/manufacturers which do not have a pan-European service network. As long as the OBU interface to the vehicle is not standardised, the cost to handle the service in an independent service network will be quite expensive and the quality may not be assured. The vehicle user may require a possibility to repair a broken OBU wherever it is required to use it. In order to be able to exchange the OBU and using a different brand or type, the configuration and the security means must be able to be transferred by the service station without using a proprietary process. Recommendations: 16. The need for a pan-European OBU maintenance and/or exchange service shall be investigated in cooperation with CESARE III 17. As long as OBUs are not installed by the vehicle manufacturer it is necessary to define one or more electrical and mechanical interfaces between OBU and the vehicle 18. Complete the detail in MISTER to enable an OBU exchange with a common process in the service stations 19. The maintenance concept has to be harmonised with the results of the Expert Group 6
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