Manager, Technical PublicationsDakota Electrical CorporationAccountabilityReports directly to the Vice President, Customer Service.Scope of ResponsibilitiesThe Manager of Technical Publications plans, coordinates, and supervisesthe design and development of technical publications and documentationrequired to support the sale, installation, and maintenance of Dakotaproducts. The manager is responsible for the administration and moraleof the staff. The supervisor for instruction manuals and the supervisor forparts manuals report directly to the manager.Specific Duties• Directs an organization currently comprising 20 people (including twosupervisors), over 75 percent of whom are writing professionals andgraphic artists• Screens, selects, and hires qualified applicants for the department• Prepares a formal orientation program to familiarize writing traineeswith the production of reproducible copy and graphic arts• Evaluates the performance of and determines the salary adjustments forall department employees• Plans documentation to support new and existing products• Subcontracts publications and acts as a purchasing agent when needed• Offers editorial advice to supervisors• Develops and manages an annual budget for the Technical PublicationsDepartment• Cooperates with the Engineering, Parts, and Service Departments toprovide the necessary repair and spare-parts manuals upon the introduction of new equipment• Serves as a liaison among technical specialists, the publications staff,
and field engineers
• Recommends new and appropriate uses for the department within the
company
• Keeps up with new technologies in printing, typesetting, art, and graphics and uses them to the advantage of Dakota Electrical Corporation
where applicable
Requirements
• B.A. in professional writing or equivalent
• Minimum of three years’ professional writing experience and a general
knowledge of graphics, production, and Web design
• Minimum of two years’ management experience with a knowledge of the
general principles of management
• Strong interpersonal skills
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