This chapter deals with the front office accounting system which records all of the guest's financial transactions. It begins by explaining the main functions of the front office accounting system and the different types of guest accounts held at the front office. Finally, the posting of charges and credits to guest accounts and the verification of postings is examined.
The main function of the front office accounting system is to:
Maintain an accurate and current record of all guest transactions.
Provide an effective internal control by monitoring credit given to guests, and prevent fraudulent staff pratices.
Provide management information on departmental revenue.
A front office cashier may be employed whose specific duty is to perform various tasks, such as preparing and settling guest accounts, administering the safe deposit system, as well as offering foregin currency facilities to overseas guests.
The front office accounting system, which involves the above functions of bill preparation and control, must be able to integrate with the main accounting system operated by the hotel's accounts department. The function of the accounts departmnet is to monitor the financial operation of all areas of the hotel, i.e. the running costs and earned revenue.
đang được dịch, vui lòng đợi..