The Supplier Quality Assurance Manual (SQAM) defines the requirements for all suppliers for JTEKT North America Operations, KOYO / JTEKT, and Koyo Corp (hereinafter referred to as JTEKT) in addition to requirements defined in the purchase order, general agreement, terms and conditions, IS014001, ISO/TS16949:(latest version), and any additional requirements as determined by JTEKT. In the event of any conflict between the SQAM and Buyers Terms of Conditions of Purchase, the buyers terms shall prevail. “Supplier” or “direct material supplier” in this SQAM refers to sites where production materials, production or service parts specified by the customer are manufactured. Also included are providers of heat-treating, coating, plating or other finishing services. Suppliers of indirect materials and service providers adding no manufacturing value are not within scope of this SQAM. All internal JTEKT locations are also not within scope of this SQAM.
This manual serves as the cornerstone for building a solid partnership between JTEKT and its supply base through open communications and defined roles and responsibilities. The requirements defined in this manual are applicable for all JTEKT facilities. This manual provides the capability to enhance communication and efficiency between the supplier and JTEKT to meet all requirements of JTEKT. The supplier is fully responsible for the quality of their goods (sub-suppliers) and/or services. Suppliers shall ensure their goods and/or services conform to all JTEKT requirements, including this document, purchase orders, terms and conditions, general agreements, drawings, specifications, test requirements, and ISO/TS 16949. If any conflict exists between ISO/TS 16949 and this document, the Supplier Quality Assurance Manual shall be the governing document.