Tangible benefits fall into two categories: those that increase revenue and those that reduce costs. For example, assume a proposed EDI system will allow the organization to reduce inventories and at the same time improve customer service by reducing stock-outs. The reduction of inventories is a cost-reducing benefit. The proposed system will use fewer resources (inventories) than the current system. The value of this benefit is the dollar amount of the carrying costs that the annual reduction in inventory saves. The estimated increase in sales because of better customer service is a revenue-increasingbenefit.
đang được dịch, vui lòng đợi..
