Vietnamese consumers are now less price sensitive and seek more for quality. Micro Environment GeographicGeographic plays an essential role in the market preferences. This due to the difference in climate between the North and the South. Northern Vietnam has cold winter therefore the need for bedding items is greater than in the Southern part of the country. Around 75% of Everpia’s revenue in bedding items is from Northern market. Product category in the North and the South also have great differences regarding the types of mattress. While the Northern market prefers PE or polyester mattress the South prefer spring mattress and latex mattress over PE mattress. This is also a result of the climate variation across the country. Another contribution to this difference is urban Hanoi has high population density resulted in small houses. Therefore items like Spring mattress and latex mattress which are very space consuming are not preferred over foldable PE mattress.DemographicBedding items’ main customers are women with families, age range from 23 to 50 years old. The consumers’ behavior towards bedding items is changing overtime as influenced by increasing living standard and health concern. Consumers used to purchase when there was a need for replacement or on special occasion like weeding. However, as their living standard increases the purchasing frequency increases as well.
Distribution network
Consumers’ destination for purchasing bedding items also has a shift. The market used to rely heavily on the agent network of road shops. Due to retailer market expansion, with many new emerging channels
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