Discovering Computers 2012 Your Interactive Guide to the Digital World2.Discuss the special Describe and list general Identify information information purpose and integrated systems and software requirements of an information systems used in the functional enterprise-sized used throughout an units of an enterprise corporation enterprise Describe and list types of Describe virtualization, technologies used cloud computing, and throughout an enterprise grid computingSee Page 719 2for Detailed Objectives Discovering Computers 2012: Chapter 143. Objectives Overview Discuss the Discuss high computer hardware availability, needs and solutions scalability, and for an enterprise interoperability Determine why Discuss the steps in computer backup is a disaster recovery important and how plan it is accomplishedSee Page 719 3for Detailed Objectives Discovering Computers 2012: Chapter 144. What Is Enterprise Computing?• Enterprise computing involves the use of computers in networks, such as LANs and WANs, or a series of interconnected networks that encompass a variety of different operating systems, protocols, and network architecturesPages 720 – 721 4 Discovering Computers 2012: Chapter 14Figure 14-15. What Is Enterprise Computing?• Types of enterprises include: Retail Manufacturing Service Wholesale Government Educational TransportationPage 722 5 Discovering Computers 2012: Chapter 146. những gì là doanh nghiệp máy tính? • truyền thống nhất các doanh nghiệp được tổ chức trong một phân cấp mannerPages 722-723 6 khám phá máy tính 2012: chương 14Figure 14-27. điều gì là doanh nghiệp máy tính? • trong một doanh nghiệp, người dùng thường rơi vào một trong bốn loại: điều hành quản lý trung quản lý hoạt động quản lý Nonmanagement EmployeesPage 724 7 Discovering máy tính 2012: chương 14Figure 14-38. điều gì sẽ là doanh nghiệp máy tính? • thông tin doanh nghiệp là thông tin thu thập trong các hoạt động liên tục của một tổ chức có kích thước doanh nghiệp-kinh doanh thông minh-kinh doanh quy trình quản lý-kinh doanh xử lý automationPages 725-726 8 khám phá máy tính 2012: chương 149. điều gì sẽ là doanh nghiệp máy tính? • quản lý phối hợp nguồn lực bằng cách thực hiện bốn hoạt động lập kế hoạch kiểm soát tổ chức LeadingPage 725 9 Discovering máy tính 2012: chương 14Figure 14-410. thông tin hệ thống Enterprise• một hệ thống thông tin là một thiết lập phần cứng, phần mềm, dữ liệu, con người, và thủ tục làm việc cùng nhau để sản xuất informationPage 726 10 khám phá máy tính 2012: chương 14Figure 14-511. thông tin hệ thống trong các đơn vị chức năng Enterprise• trong một doanh nghiệp có thể bao gồm: tiếp thị sản xuất bán hàng kỹ thuật hoặc sản phẩm phân phối phát triển con người tài nguyên dịch vụ kế toán thông tin khách hàng và tài chính doanh nghiệp TechnologyPage 727 11 Discovering máy tính 2012: chương 1412. Information Systems in the Enterprise• Accounting software manages everyday transactions• Billing software helps the company reconcile purchases with customer payments• Financial software helps managers budget, forecast, and analyzePages 726 – 728 12 Discovering Computers 2012: Chapter 14Figure 14-713. Information Systems in the Enterprise • A human resources information system (HRIS) manages one or more human resources functions • Employee relationship management systems manage communication between employees and the businessPage 728 13 Discovering Computers 2012: Chapter 14Figure 14-814. Information Systems in the Enterprise• Computer-aided design (CAD) uses a computer and special software to aid in engineering, drafting, and design• Computer-aided engineering (CAE) uses computers to test product designsPages 728 – 729 14 Discovering Computers 2012: Chapter 14Figure 14-915. Information Systems in the Enterprise • Computer-aided manufacturing (CAM) is the use of computers to control production equipment • Computer-integrated manufacturing (CIM) uses computers to integrate the many different operations of the manufacturing processPage 729 15 Discovering Computers 2012: Chapter 14Figure 14-1016. Information Systems in the Enterprise Material Requirements Planning (MRP) uses software to help monitor and control processes related to production Manufacturing Resource Planning II (MRP II) is an extension of MRP and also includes software that helps in schedulingPages 729 - 730 16 Discovering Computers 2012: Chapter 1417. Information Systems in the Enterprise A quality control system helps an organization maintain or improve the quality of its products or services A marketing information system serves as a central repository for the tasks of a marketing departmentPage 730 17 Discovering Computers 2012: Chapter 1418. Information Systems in the Enterprise• Sales force automation (SFA) software equips traveling salespeople with the electronic tools they need to be more productivePages 730 – 731 18 Discovering Computers 2012: Chapter 14Figure 14-1219. Information Systems in the Enterprise• Distribution systems perform the following functions: Provide forecasting Manage and track for inventory shipping of control products Provide information and analysis on inventory in a warehousePage 731 19 Discovering Computers 2012: Chapter 1420. Information Systems in the Enterprise• Customer interaction management (CIM) software manages the day-to-day interactions with customersPage 731 20 Discovering Computers 2012: Chapter 14Figure 14-1321. Information Systems in the Enterprise• The information technology (IT) department makes technology decisions for the enterprise – Whether to build or buy new information systems – When a computer or information system has outlived its useful life• Web site management programs collect data designed to help organizations make informed decisions regarding their Web presencePage 732 21 Discovering Computers 2012: Chapter 1422. Information Systems in the Enterprise• General purpose information systems generally fall into one of five categories Office Transaction Management Information Processing Information System System System Decision Support Expert System SystemPage 732 22 Discovering Computers 2012: Chapter 14
23. Information Systems in the Enterprise• Batch processing vs. online transaction processingPage 733 23 Discovering Computers 2012: Chapter 14Figure 14-14
24. Information Systems in the Enterprise Management Information System Decision Support SystemPages 734 – 735 24 Discovering Computers 2012: Chapter 14Figures 14-15 – 14-16
25. Information Systems in the EnterprisePage 736 25 Discovering Computers 2012: Chapter 14Figure 14-17
26. Information Systems in the Enterprise Integrated Information SystemsCustomer relationship Enterprise resourcemanagement manages Content management planning provides information about systems are centralized, integrated customers, information systems software to help interactions with that combine manage and customers, past databases, software, coordinate ongoing purchases, and and procedures activities interestsPages 737 - 739 26 Discovering Computers 2012: Chapter 14
27. Information Systems in the EnterprisePage 738 27 Discovering Computers 2012: Chapter 14Figure 14-18
28. Information Systems in the EnterprisePage 739 28 Discovering Computers 2012: Chapter 14Figure 14-19
29. Enterprise-Wide Technologies andMethodologies• Some technologies used in enterprises include: Electronic Data Portals data warehouses interchange Document Extranets Web services management systems Virtual Workflow private networksPage 740 29 Discovering Computers 2012: Chapter 14
30. Enterprise-Wide Technologies andMethodologies• A portal is a collection of links, content, and services presented on a Web page that are interesting for a particular job functionPages 740 – 741 30 Discovering Computers 2012: Chapter 14Figure 14-20
31. Enterprise-Wide Technologies andMethodologies• A data warehouse is a huge database that stores and manages the data required to analyze historical and current transactionsPage 741 31 Discovering Computers 2012: Chapter 14Figure 14-21
32. Enterprise-Wide Technologies andMethodologies EDI is a set of standards that controls the transfer of business data and information among computers both within and among enterprises An extranet is the portion of a company’s network that allows customers or suppliers of a company to access parts of an enterprise’s intranetPage 742 32 Discovering Computers 2012: Chapter 14
33. Enterprise-Wide Technologies andMethodologies• Web services allow businesses to create products and B2B interactions over the InternetPages 742 – 743 33 Discovering Computers 2012: Chapter 14Figure 14-22
34. Enterprise-Wide Technologies andMethodologies• In a service-oriented architecture, information systems provide services to other information systems in a well-defined manner over a network• A document management system (DMS) allows for storage and management of a company’s documents – Stored in a repositoryPage 743 34 Discovering Computers 2012: Chapter 14
35. Enterprise-Wide Technologies andMethodologies• A workflow is a defined process that identifies the specific set of steps involved in completing a particular project or business process – Workflow applicationPage 744 35 Discovering Computers 2012: Chapter 14Figure 14-23
36. Enterprise-Wide Technologies andMethodologies• A virtual private network (VPN) provides mobile users, vendors, and customers with a secure connection to the company network serverPages 744 – 745 36 Discovering Computers 2012: Chapter 14Figure 14-24
37. Virtualization and Cloud Computing• Virtualization is the practice of sharing or pooling computing resources • Provides the capability to divide a Server physical server logically into many virtualization virtual servers • Provides the capability to create a Storage single logical storage device from virtualization many physical storage devicesPages 745 - 746 37 Discovering Computers 2012: Chapter 14
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