workers around the world are becoming more and more likely to spend their working day in a call centre. their experiences may differ, depending on the conditions in which they live, but their lives are no longer worlds apart. the jobs of and working conditions improved. but workers in India, too, should be protected from exploitaion as a result of the demands of an increasingly globalized market, which is motivated by profit. wherever it is located, call centre work is potentially stressful and monotonous and call centre straff need adequate remuneration amd respect in recognition of this fact.
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