Background and purposeIn the management literature, many studies have been devoted to the examination of the impact of management control systems (MCSs) on firm performance. MCSs are the systems “that provide information that is intended to be useful to managers in performing their jobs and to assist organizations in developing and maintaining viable patterns of behaviour” (Otley, 1999, p. 364). Examples of MCSs are budgetary and compensation systems (Flamholtz, Das and Tsui, 1985).
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