INSTRUCTION MANUALS AND HANDBOOKS
Instruction manuals and handbooks are efficient means of providing your employees and volunteers with the information and regulations that will govern their employment or involvement with your event organization. Depending on the size and complexity of your organization and the paid or volunteer status of the individual worker, you may have a simple instruction sheet or a volume of polices, procedures, and practices. For contracted temporary employees, you should confirm that your policies are compatible with the contracting agency’s employment policies. You may wish to, or need to, create different manuals for employees and volunteers (see Figure 13-5), but both should contain the practical instructions and relevant policies or legislated compliance requirements that your employees and volunteers may use and reference to ensure a positive working relationship with your event organization. Always consult with your legal counsel about all applicable employment laws and regulations and the written policies in an employee manual; do not use language in your employee manual that promises or could be construed to promise employees a job as long as they follow your rules.
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